Shipping policy
Last updated: July 23, 2026
Thank you for shopping at Abelian Computers. Below is our shipping policy to help you understand how we handle deliveries.
1. Processing Time All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Destinations We currently ship within Kenya and select international destinations. If your location is not available at checkout, please contact us for assistance.
3. Domestic Shipping (Kenya)
- Nairobi & Environs: 1–2 business days
- Other Counties: 2–5 business days
- Shipping fees are calculated at checkout based on your location and order size.
4. International Shipping
- Delivery times vary by destination, typically 7–21 business days
- International customers are responsible for any customs duties, taxes, or import fees charged by their country.
5. Shipping Costs Shipping costs are calculated at checkout. We occasionally offer free shipping promotions — keep an eye on our store for updates.
6. Order Tracking Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery.
7. Lost or Damaged Shipments If your order arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier to resolve the issue promptly.
8. Contact Us For any shipping-related inquiries, please reach out to us through our store.